Shipping Service
We proudly choose Australia Post as our preferred courier because reliability and reach matter most to us. While they may cost a bit more and occasionally take a little longer, we’ve found their service to be unmatched in ensuring your packages arrive safely and securely, no matter where you are in Australia.
- Standard Shipping: AUD 10.00
- Express Shipping: AUD 24.00
- Free Standard Shipping: AUD 50 and over
* Please note shipping rates are calculated on the net total (after discounts applied) and free shipping offer.
Dispatch and Delivery Time
Dispatch of your online order from our Melbourne warehouse will generally take between 1 to 3 business days*.
*Please note that dispatch timeframes do not include public holidays or weekends. Sale and promotional period may extend dispatch times.
According to Australia Post domestic shipping timeframes:
- Standard shipping: 3 to 5 business days
- Express shipping: 1 to 3 business days
Shipping Delays in December
Orders placed from the 18th December to 9th January will be dispatched starting 10th January.
Shipment Tracking
Tracking number will be emailed to you, which can be used to track the package at www.auspost.com.au If you have any trouble, please email us at [email protected] with a copy of your order confirmation.